Shipping Policy
By placing an order on staplepigeon.com, you agree to the following Shipping Policy.
DOMESTIC SHIPPING
Free Ground Shipping is available for orders over $150 shipped within the contiguous United States (48 contiguous states) only. Additional shipping charges and longer transit times may apply to Alaska, Hawaii, and U.S. territories.
We do not currently ship to P.O. boxes or APO/FPO/DPO military addresses. Your order may be delayed if your shipping address is different from your billing address. (We use this additional time to ensure the security of your credit card information.)
Please review your shipping address carefully before checkout. Address, size and shipping method changes cannot be made after your order is confirmed.
INTERNATIONAL SHIPPING
We currently offer international shipping though DHL. For orders shipping to Hong Kong, Japan, South Korea, The Philippines, Taiwan and Singapore orders will be redirected and fulfilled from global.staplepigeon.com
For a list of countries we serve internationally please click here.International returns are accepted, but customers are responsible for any associated return shipping charges.
Customs, Duties and Taxes
STAPLE is not responsible for any customs and taxes applied to your package. You will be responsible for paying these additional charges for customs clearance. We must declare all items at their full price and cannot change this amount to lower custom fees.
Your order may be subject to custom fees or taxes, which are levied once a shipment reaches your particular country. However, the amount does depend on the country to which the order was shipped. Please contact your customs office for a specific amount and percentage breakdown.